Introduction

Arison subscribes to the team concept in servicing your account. Your dedicated account team consists of a senior sales executive, an account service coordinator, a marketing specialist, a billing/claims specialist and an account manager. Here is how the team works to fulfill your insurance needs:

• The senior sales executive represents Arison to your company and your company to Arison. The senior sales executive provides Arison with an assessment of your insurance needs based on information you provide through in-depth interviews.
• The marketing specialist analyzes the information provided and secures competitive quotes from the most qualified insurance companies Arison represents.
• The senior sales executive presents you with the alternatives and you decide the plan that works best for you.
• The billing/claims specialist researches and answers all questions concerning billing and claims issues, regardless of who the carrier may be.
• The account service coordinator is your direct contact for handling questions you may have regarding, benefits, membership, and all other inquiries involving your account.
• The account managers are available to support service and renewals for all accounts with special needs.

Accessing Customer Service

For your convenience, account service coordinators and billing/claims specialists, along with our senior sales executives, have been assigned to our home office and seven regional offices. You have direct access to those in your region. To access click here.

Arison offers services through over 30 different carriers. Click on the logos below to find other pertinent information about some of the insurance carriers we represent:

• Provider Directories
• Enrollment and Coverage
• Benefits
• Claims
• Forms
• Eligibility
• Other inquiries